we do accept returns but ONLY within 14 days from the delivery date.
If 14 days have gone by since your purchase, unfortunately, we will not be able to offer you a refund on your purchase.
To be eligible for a refund, your item must be unused/unworn & in the same condition that you received it.
It must also be in the original packaging.
To request a refund email us at Dunamisminds@yahoo.com
Provided the name your order is under,
List ALL the Item(s) ordered
List the item you wish to return
If possible the date ordered
After we receive your email we will contact you with instructions on how to proceed. Please do not send your purchase back to us the manufacturer without First receiving a return address notification or being instructed by us.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your return.
If you are approved, then your credit will be processed and issued to you.
If you are experiencing issues you can contact us at Dunamisminds@yahoo.com
Sale items (if applicable)
Sale items will be credited at the sale price
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Dunamisminds@yahoo.com
After we review your claim we will email you with further instructions on returning the item to us.
You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a shipping service with tracking or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.